Call Dr. Stebbins today 503.957.6528

Call Dr. Stebbins today 503.957.6528

Archives for September 2012

Coaching for Employee Success and Customer Satisfaction!!!

What would it be like to increase employee productivity and improve customer relationships simply because you had learned a dynamic coaching model?

Come join us as we learn the foundational principles upon which the Fierce Coaching Model is based and then experience the deep-dive conversation strategy that has been successfully used with employees and customers.

I look forward to working with you! Register now for this fun and interactive event October 23!

  • Surface and address issues critical to the success and happiness of individuals
  • Increase clarity, improve accountability and provide impetus for action or change
  • Develop emerging leaders

You will learn the model and then apply it to a situation you currently need to address!

To register, go to: http://www.eventbrite.com/org/2387262676

How Does Organizational Change REALLY Happen?

One person at a time…….in my experience, most organizations focus on what a given change will do for for the organization rather than the employees. While it is important to communicate the change from an organizational perspective, it is equally if not more important to communicate what the change will do for employees. If an organization wants to get employee buy in, it must, in my opinion, start communicating early about how the change benefits  both organization and employee.  Doing so will start creating the employee “critical mass” needed for successful change implementation!

Reframing “Change”

In my work with client organizations, I now know that an organization’s perception of “change” needs to shift.  Rather than viewing change as an “event”, it needs to be viewed as a mind-set or way of doing business.  Failure to do so will result in organizations being in an ongoing reactive rather than proactive mode.  This shift can only come with education and a consistent message from leadership AND there are tools/strategies that can help!  A good change management strategy like the one developed by Prosci International that is partnered with Fierce Conversations will lead to the successful shift in thinking about change: It IS a mind-set rather than an event.

Authentic Conversations: Are They Possible???

With rapid change an integral part of organizational life, the need AND desire for transparent conversation is more important than ever! Fierce Conversations is leadership training that drives results in business and education by teaching conversation as a skill . Attending a Fierce workshop you will learn the foundational concepts upon which Fierce is built:

  • The 3 Fierce Transformational Ideas
  • The 4 Fierce Objectives
  • The 7 Fierce Guiding Principles

Each workshop includes these principles and then delivers one of the four distinct Fierce Conversation Models in a highly interactive, hands on session:

  • Coaching Conversation
  • Team Conversation
  • Delegation Conversation
  • Confrontation Conversation

Are you ready to get “Fierce”? Here are two workshops I will be conducting in October and November

Please Note: Both workshops will be held at: Advantage Office Suites

Advantage Office Suites: 5320 SW Macadam Ave., Portland, OR 97239   503-224-3370

The Fierce Coaching Conversation

Date: October 17 [Wednesday]

Time: 8:30 AM-12:30 PM

The Fierce Team Conversation

Date: November 28 [Wednesday]

Time: 8:30 AM-12:30 PM

Facilitator: Dr. Sarah Stebbins

Contact Sarah for more information: stebbins8830@comcast.net

503-957-6528