The Wisdom of Engagement

Just what is “employee engagement”?  Kevin Kruse [Forbes, June, 2012] defines it as “…..the emotional commitment the employee has to the organization and its goals.” Indeed, this deep caring employees have for their work results in what Kruse calls discretionary effort which is going the extra mile without being asked, anticipating what needs to be done and doing it.

So how does an organization benefit from “active employee engagement”?  Fierce, Inc., states in its recent white paper, The Financial Rewards of Employee Engagement, that “organizations with engaged employees enjoy higher returns” and notes that employees with the highest level of commitment perform 20% better and are 87% less likely to leave the organization.  It is clear that employee engagement is a key contributor to organizational success.

So what are your strategies for increasing employee engagement?  If you would like a copy of the Fierce white paper and to learn how i can support your employee engagement efforts, please contact me:


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